In case you have lost your password, please use the link available from the support portal login page in order to retrieve it:

Please enter your username, which is your email address. You will receive an email that enables you to choose a new password (check in your spam folder).


If you still can't access the support portal after this, please write an email to

Lastly, if you do not get any answer, this is probably because your account has not been created on our platform, in this case, please reach out to your Valiantys account manager to sort this out.

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